We have hundreds of electrical substations in London, the South East and East of England powering homes and businesses. Our substations can be located on or close to customer land so occasionally customers need access when carrying out work nearby. Substations can also be found inside large buildings. If access is required, one of our engineers can arrange this for you.
We'll always aim to book you in for the next available appointment that is convenient for you.
You can request this service by registering or logging in to our self service portal which also allows you to submit multiple applications and track the progress of any existing applications. All incomplete application forms will automatically save to your dashboard, so you can always come back to them later.
Free to call from a mobile or landline phone. Lines are open Monday - Friday, 9:00am -5.00pm.