Is this the right service for you?
You might need this if you are:
- Installing low carbon technology such as an electric vehicle (EV) charger or heat pump
- Upgrading an overhead supply to an underground connection
- Carrying out building works that require more electrical capacity
- Installing high-demand equipment such as power showers or hot tubs
If you need additional power for heavy industrial or large commercial equipment, you may need our commercial service.
Alternatively, if you are looking for a Meter Point Administration Number (MPAN) we can help guide you through the process.

Is this the right service for you?
You might need this if you are:
- Installing low carbon technology such as an electric vehicle (EV) charger or heat pump
- Upgrading an overhead supply to an underground connection
- Carrying out building works that require more electrical capacity
- Installing high-demand equipment such as power showers or hot tubs
If you need additional power for heavy industrial or large commercial equipment, you may need our commercial service.
Alternatively, if you are looking for a Meter Point Administration Number (MPAN) we can help guide you through the process.
Do you only need a fuse upgrade?
If an electrician or installer has recommended a larger fuse size, or you are installing an electric vehicle (EV) charger, heat pump or solar panels, you may only need a free fuse upgrade rather than a full supply upgrade. If you're looking to upgrade to a smart meter, you'll need to contact your electricity supplier, the company you pay your bill to. They'll arrange this for you.
Not sure what you need? Find out what type of upgrade applies to your
situation.

Do you only need a fuse upgrade?
If an electrician or installer has recommended a larger fuse size, or you are installing an electric vehicle (EV) charger, heat pump or solar panels, you may only need a free fuse upgrade rather than a full supply upgrade. If you're looking to upgrade to a smart meter, you'll need to contact your electricity supplier, the company you pay your bill to. They'll arrange this for you.
Not sure what you need? Find out what type of upgrade applies to your
situation.
What you need to know
Your preparation checklist
How much will my work cost?
Just answer a few quick questions to get a clear idea of how much your project may cost. It only takes about 5 minutes (faster than picking a show to stream!). No pressure, no commitment, just an indication of cost to help guide you with your planning.
Ready to apply?
If you have a clear idea of what you need, continue to the application. If you're still exploring your options or want to understand costs first, use the cost indicator.
Not applying online? Download our PDF form.
