Emergency disconnections - Costs
Disconnect
If an emergency disconnection is needed, we may charge for the work after it has been completed. Once the emergency disconnection is finished, we’ll review what was required and may contact you to arrange payment.
There may be extra costs depending on the work involved. This can include additional site work, traffic management, or specialist surface materials.
These same factors will also apply if an emergency reconnection is needed.
Safety message
If you need an emergency disconnection, for example due to a fire, tampering or as a result of illegal activities, please stay well away from any damaged cables or equipment and call us 24 hours a day on 0800 31 63 105 or 105.
Information on costs can be found below.
| Traffic management (if required) = £2079.00 | |||
|---|---|---|---|
| Please note that these costs are an average based on typical work. The final cost may vary depending on what’s needed on site. For example, if extra work is required to make sure everything meets current electrical standards, this may increase the cost. |
|||
| Area | Underground | Overhead | Underground / Overhead |
| Eastern Region (EPN) | £2,608.00 | £948.00 | £3,192.00 |
| London Region (LPN) | £3,418.00 | ~ | ~ |
| Southern Region (SPN) | £2,360.00 | £787.00 | £2,366.00 |
| All costs are shown exclusive of VAT, which will be added at the standard rate. | |||
| Traffic management (if required) = £2079.00 | |||
|---|---|---|---|
| Please note that these costs are an average based on typical work. The final cost may vary depending on what’s needed on site. For example, if extra work is required to make sure everything meets current electrical standards, this may increase the cost. |
|||
| Area | Underground | Overhead | Underground / Overhead |
| Eastern Region (EPN) | £4,317.00 | £1,639.00 | £5,556.00 |
| London Region (LPN) | £4,643.00 | ~ | ~ |
| Southern Region (SPN) | £4,058.00 | £1,639.00 | £5,287.00 |
| All costs are shown exclusive of VAT, which will be added at the standard rate. | |||
| Area | De-energisation cost | Re-energisation cost |
|---|---|---|
| Eastern Region (EPN) | £412.50 | £412.50 |
| London Region (LPN) | ||
| Southern Region (SPN) | ||
| All costs are shown exclusive of VAT, which will be added at the standard rate. | ||
Billing enquiries
If you have any enquiries relating to billing, please call us on 0203 660 2168. This is an answerphone only service. Please leave us a message with your contact details, and we'll get back to you as soon as possible. Alternatively you can email us at: ukpnemergencydisconnections@ukpowernetworks.co.uk.
If you have a safety concern or require an emergency disconnection, please call 105.