Power cuts don’t happen very often but if the electricity network is damaged or develops a fault it’s our job to get your power back on. Our engineers will work around the clock 24/7 to restore your power as quickly and as safely as possible.
If you live in London, the East or South East of England, then being on our Priority Services Register will ensure you will receive extra support if you experience a power cut.
Simply add your details to our Priority Services RegisterGet this free support now
Enter your postcode to begin reporting your issue. Complete the form with details of the issue and we'll log it to ensure it's looked into as soon as possible.