Additional services

Get Disability Energy Support with water advice

This service offers free energy and water advice to disabled people. You can apply on Scope's website by clicking the button below or by calling 0808 801 0828.

We are providing additional funding along with Anglian Water and gas network operator SGN to allow Scope to increase the number of people they can help through the service and to expand the range of services available.

SCOPE

Call our Energy Advice Line

Our free energy advice line is for people who may be struggling to pay fuel bills or to keep their home warm. It is run in partnership with and managed by AgilityEco, a leading fuel poverty services provider. For example, they can help make sure you're on the best tariff, put you in touch with local charities and help you apply for the Warm Home Discount or other available grants.
To check if you are eligible, visit the Energy Advice Line website at the link below or call 0800 073 9213. They will help assess your individual circumstances. They can also provide practical advice as well as help you access targeted support. 
Energy advice line

Get free support from other utility companies 

Lots of other utilities companies also offer free additional support to customers that need it, so it’s a good idea to register with them too. Below are some of our partners who operate within our coverage area. 
  • Southern water

    Southern Water

    To register to Southern Water's Priority Services Register, please visit their website for more information on how you can sign up. 

    Visit Southern Water's website
  • Anglian water

    Anglian Water

    To register to Anglian Water's Priority Services Register, please visit their website for more information on how you can sign up. 

    Visit Anglian Water's website
  • South East Water

    South East Water

    To register to South East Water's Priority Services Register, please visit their website for more information on how you can sign up.

    Visit South East Water's website
  • Affinity Water

    Affinity Water

    To register to Affinity Water's Priority Services Register, please visit their website for more information on how you can sign up. 

    Visit Affinity Water's websites
  • Cambridge Water Company

    Cambridge Water

    To register to Cambridge Water's Priority Services Register, please visit their website for more information on how you can sign up.

    Visit Cambridge Water's website
  • Thames Water

    Thames Water

    To register to Thames Water's Priority Service Register, please visit their website for more information and how you can sign up. 

    Visit Thames Water's website
  • SES water

    SES Water

    To register to SES Water's Priority Services Register, please visit their website for more information on how you can sign up.

    Visit SES Water's website
  • Essex & Suffolk Water logo

    Essex and Suffolk Water

    To register to Essex and Suffolk Water's Priority Services Register, please visit their website for more information on how you can sign up.

    Visit Essex and Suffolk Water's website
  • SGN

    SGN

    You can find out about the extra help SGN offer to their customers by visiting their website.

    Visit SGN's website
  • Cadent Gas

    Cadent

    You can find out about the extra help Cadent offer to their customers by visiting their website.

    Visit Cadent's website

Sign up to our Priority Services Register

We have made it really easy for customers to sign up to our Priority Services Register, find out more about how you can sign up.

Contact us

Call us

Free to call from a mobile or landline phone. Lines are open 24 hours.

Email us

If you would like more information about our Priority Services register, send us an email with your details and we'll contact you back.