Save energy and reduce your electricity bills

We support our customers to manage their energy bills by offering independent energy saving advice.

Some small changes at home can reduce consumption and help save you money. Watch our video or download our guide for tips on saving money by being energy smart.

We also work in partnership with expert energy advisors who provide personalised and practical support for customers. This includes advice on energy debt, and help with switching suppliers to get the best deals and ways to increase energy efficiency. To receive this advice, send us an email with a few of your contact details and the support you need and we'll put you in touch with one of our partners. 

You can also visit our 'additional services' page to directly access one of the additional support services yourself.

Do you want to sign up to the Priority Services Register?

We have made it really easy for customers to sign up to our Priority Services Register, find out more about how you can sign up. 

Additional services that are available to our customers

Find out more about the additional services we have available to our customers who require extra support

Contact us

Call us

Free to call from a mobile or landline phone. Lines are open 24 hours.

Email us

If you would like more information about our Priority Services register, send us an email with your details and we'll contact you back.