Leaning pole
Power lines
We have a regular programme to inspect and maintain our electricity poles and ensure that they are safe. If you see a pole which is damaged or looks like it's leaning, please let us know right away. Our teams will inspect the pole and if there are any issues, we'll take the appropriate measures to secure, support or replace the pole. Your safety is our top priority.
Safety around power lines
You should always treat electricity power lines as being live. If you see them hanging low, damaged or grounded, please stay at least 10 meters away from the equipment and call us 24 hours a day on 0800 31 63 105 or 105. If you think they're causing significant risk to the public, please call 999.
The pole is old, rotting or decaying
The ground around the pole is unstable
The pole has been damaged or hit by a vehicle
Report a leaning or unsafe electricity pole
We have a regular programme to inspect and maintain our electricity poles and ensure that they are safe, not rotting or leaning. However, if you spot one, please report it now and we’ll investigate and, if necessary, visit the site to inspect the pole (usually within two weeks of your request).
If you see low hanging, damaged or grounded cables, please stay at least 10 metres away from the equipment and call us 24 hours a day on 0800 31 63 105 or 105. If you think they're causing significant risk to the public or it's a dangerous situation, please call 999. Please do not report this online.
Call us
The first step is to report a leaning pole by calling us on 0800 31 63 105 or 105. We’re open 24/7 and this number is free to call from a landline or mobile.
We'll inspect the pole
We'll plan in a time for our teams to inspect the pole.
We'll carry out repairs
We'll plan in the work to secure, support or replace the pole.