Report a leaning or unsafe pole

Please report a leaning or unsafe pole to us so we can fix it.

Typically electricity poles lean when:

  • The pole is rotten or old


  • The ground is unstable


  • The pole is hit by a vehicle


If you see electricity lines that are down, hanging low, damaged or causing significant risk to the public please call 999. If you think your situation is dangerous, please stay away from the equipment and call us 24 hours a day on 0800 31 63 105 or 105 (free to call from a landline or mobile).
Report a leaning or unsafe electricity pole

We have a regular programme to inspect and maintain our electricity poles and ensure that they are safe, not rotting or leaning. However, if you spot one, please report it now and we’ll investigate and, if necessary, visit the site to inspect the pole (usually within two weeks of your request).

An example of a leaning pole

How long will this take?

We will visit site as soon as possible to inspect the pole.

Request the work
We'll inspect the pole
We'll carry out repairs

Common questions

Report issue

Complete our quick online form and we will aim to contact you back within three working days.

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Contact us

Call us

Free to call from a mobile or landline phone. Lines are open Monday - Friday, 9:00am -5.00pm.