Smart Networks
Flexibility Market Platform
An online platform facilitating the procurement and management of flexibility - from registration and qualification through to performance assessment and market settlement.

Key deliverables
- Launch online platform for flexibility procurement and management
- Integrate APIs for DNO and flex provider systems
- Simplify user experience for flexibility processes
Target outcomes
- Increase supply and competition for flexibility services
- Improve coordination between system operators
- Enhance customer and stakeholder satisfaction
Measures of success
- Number of auctions completed
- Flex provider satisfaction scores
- Increased supply and competition metrics
- Positive stakeholder feedback and satisfaction
Stakeholder Engagement
Platform requirements were shaped by engagement with flexibility providers, both bilaterally (particularly through the tender process) and through three flexibility forums during 2023. We continue to run quarterly Flexibility Councils with our most experienced customers. We use these sessions to establish short and long term priorities and report on progress.
Timeline
Status
On TrackMilestones
- Launch of tender process (Jul 23)
- Initial deployment of the flexibility platform (Apr 24)
- Deployment of long term tenders (May 24)
- Deliver priority updates to the platform (Mar 26)


