Customers
Guidelight
Guidelight addresses a lack of understanding of LCT usages, network services like flexibility, and digital technologies to optimise energy consumption, among low-income and vulnerable households participating in local retrofit initiatives.
This project is funded through the Strategic Innovation Fund, which works in three phases. If successful for a subsequent phase then the end date and other details will change.
Key deliverables
- An Open Access Toolkit of social and technical interventions such as educational videos, vulnerability checklist, smart apps, smart sensors
Target outcomes
- Tailored services to educate and support vulnerable customers in the energy transition
Measures of success
- Agreed design of the toolkit with project partners
- Progression of the innovation project from SIF Alpha to SIF Beta
Stakeholder Engagement
Working with local authorities and academic researches to understand the scale of the problem. If this project is successful, we will have follow on activity to test and validate the effectiveness of the toolkit and iterate design
Timeline
Status
CompletedMilestones
- Preliminary research (Feb 24)
- Toolkit design and evaluation (Apr 24)
