PULSE (Patterns of Usage and Load for Support Evaluation)

Key deliverables

• Development of a methodology to evaluate fuel‑poverty interventions using smart meter consumption data
• Analytical models identifying behavioural indicators such as self‑rationing and self‑disconnection
• Evidence base linking intervention types to customer energy‑use outcomes

Target outcomes

• Improved accuracy in assessing the impact of fuel‑poverty interventions
• Enhanced ability to identify customers who remain at risk despite support
• Better targeting of future interventions to maximise effectiveness of fuel poverty interventions
• Stronger evidence to support programme evaluation and social-value reporting

Measures of success

• Successful acquisition and preparation of relevant smart meter, survey and contextual data
• Development of an analytical model capable of identifying relevant energy-use behaviours
• Evidence that the methodology can detect behavioural change following interventions
• Clear approach for consent management and data storage agreed with internal stakeholders
• Practical plan for how insights could be integrated into vulnerability reporting or dashboards

Stakeholder Engagement

Internal collaboration with data, analytics, and vulnerability programme teams to define data inputs and methodologies. Engagement with customers and support programme stakeholders to validate findings and outcomes. Alignment with industry stakeholders and innovation partners to ensure methodological robustness and scalability.