Latest update

Storm Boelo

We’re continuing to help customers as strong winds and heavy rain moves across the South East and East of England.

Find out more

LIVE

Search, track and report power cuts in Tilty

Help and advice

Alex Williams

Head of Customer Contact Centre

Our website offers live, up-to-date information - the same as our call advisors provide over the phone. For the quickest and easiest way to get help, updates, and information, we recommend checking online first.

Please call us on 0800 31 63 105 or 105 if you're in danger, notice any damage to our equipment, or are unable to use our online services.